01. What this notice covers
This notice describes information handled by the robot works website, operated by The Robot Works, Inc. It covers the contact form, the Foster a Goose signup form, Goose reservations, the newsletter signup, the signup pages for our table at NewKid Days San Francisco and our booth at One Way Summit 2026, records from an earlier beta-interest form, and the private team dashboard.
It does not cover data collection by a future Goose robot, home trial, or mobile application. Those experiences would come with their own information and participation arrangements before anything begins.
02. Information the website handles
- Contact messages. Your name (optional), phone number (optional), email address, message, and the time you sent it.
- Foster a Goose signups. Your name, email address, and ZIP code (or, outside the US, your country and an optional postal code); for each parent or guardian, a job and work arrangement (a second parent or guardian is optional); a description of any steps or stairs in your home; any notes you add; whether you joined the newsletter; your permission to be contacted; and the time you sent it. Each household also gets a share link made from its name, such as therobotworks.ai/foster?ref=sam-ortiz, which is saved with the signup. If you tell us how you heard about us (for example, a friend’s name), or arrive through another household’s share link that fills in their name, we save that answer and which link you used. After your interview, we also save the date it was marked done. The team may also add people who ask about early access by email or in person, using what they shared with us; those records are marked as added by the team.
- Goose reservations. You enter your email address, name and shipping address, with its country, on Stripe’s checkout page. When you pay, Stripe passes them to us with the outcome of your payment: its payment, customer and checkout identifiers, the amount, when it was paid, and any refund. We also keep which version of the reservation terms applied, whether you said you’re leaning toward paying in full or over time (if you reserved from a page that asked; none does now), whether your email address is on our early-access list, any campaign tags, and the share link you arrived through, if any. If you start a reservation but don’t pay, we keep the campaign tags and share link, and your email address if you started from your personal reservation link, for a day (up to four if the payment page never told us it closed), then delete them. We work out your place in line from when you paid, give the first 100 a Goose number that only our team sees, give each reservation a share code for its share link, note whether a later cancel request was made or a refund couldn’t be completed, and record whether its emails were sent. Early access members’ personal reservation links are made from their email address and a private key.
- Newsletter signup. Your email address, signup time, and any campaign tags or referring site described below, kept once per address.
- Event signups. At NewKid Days San Francisco and One Way Summit 2026: your first name and email address, whether you chose the newsletter alone or the newsletter and the Goose early-access list, and the time you sent it, saved with campaign tags that name the event and, if you signed up through the QR code at our table or booth, the QR code. You join the newsletter, and choosing early access also adds you to the early-access list, with a share link, and the household questions left blank.
- Campaign tags and referring site. If the link that brought you here carries advertising tags (utm_source, medium, campaign, term, content, or id), the website remembers them in your browser for 30 days and saves them with any contact message, Foster a Goose signup, or newsletter signup you send in that time, so we know which campaign brought you to us. A later link with new tags replaces them. It also remembers the domain of the site that sent you, such as instagram.com, when your browser shares it, and saves it the same way, with the tags or on its own. It never records the address of the page you came from.
- Visit counts. Anonymous page views, page-load timings, and completed forms, described under Cookies and similar technologies.
- Earlier beta interest. An earlier version of the beta-interest form collected an email address, permission for beta contact, and submission time. A name and introduction were optional.
- Review records. A submission identifier, review status, and notes added by authorized team members.
- Abuse prevention. When a form is submitted, the website uses an IP-derived identifier, a time window, and a request count to limit repeated attempts. Raw IP addresses are not stored with your submission.
- Team administration. The sign-in service supplies an administrator’s user identifier, email address, and, when available, name to check authorization.
- Website delivery. Hosting and security providers may process connection information, such as IP addresses and request logs, to deliver and protect the site.
The forms do not request file uploads. Reservation payments are made on Stripe’s checkout page, not on this website, and we never receive your full card number. Please avoid including sensitive information or private details about other people in a message.
03. How information is used
Contact messages go to a private team dashboard so the team can read your note and reply. Newsletter addresses are used to send the articles, tips, and offers you signed up for, and nothing else. Campaign tags and referring sites help us understand which outreach brought you here.
Foster a Goose signups and earlier beta records are used to manage the Goose early-access list, send updates as Goose gets closer to production, and contact you about future home trials. If your answer names another household, we use it to credit them; they are not shown your answers. Reservation details are used to hold your place in line, confirm it by email, credit the person whose share link you used, send build updates you agreed to receive and, for a US shipping address, our newsletter, which you can unsubscribe from anytime, process refunds and cancel requests, check for duplicate reservations, contact you before we build your unit, and ship it to you. Authentication information restricts team administration, and security information helps prevent misuse and keep the website available.
We do not sell personal information. Messages and submissions are not published as testimonials or interviews without a separate agreement with you.
04. Providers and access
The website runs on hosting from Vercel, which also counts visits and measures page speed for us. Form submissions and newsletter signups are stored in a Neon-hosted Postgres database, abuse-prevention counters are kept in a Redis store, each new submission posts a private notification to the team’s Slack workspace, and consenting email addresses are synced to Loops, the service we use to send the newsletter and beta updates, along with a Foster a Goose household’s share link and, for event signups, the first name you gave; once its interview is marked done, the household joins a Loops list for interviewees, which sends the thank-you email with that link. Reservation deposits are processed by Stripe, which handles your card details under its own privacy policy and sends payment receipts; for each reservation, Loops also holds your first and last name, reservation date, a link to cancel, and its status, adds you to our newsletter list if your shipping address is in the US, and sends your confirmation email (which names the city and state you’re shipping to) and refund email. Interviews are booked on a Google Calendar booking page, which is provided by Google under its own terms.
These providers process the information needed to operate, store, deliver, and secure the website, including the connection logs and backups they keep in the ordinary course of hosting. Form submissions are restricted to authorized team members. Published stories and media are public; private submissions are not.
05. Cookies and similar technologies
The public pages do not use advertising pixels or third-party video players. Fonts, photographs, and films are served from the website itself.
The website uses Vercel Web Analytics to count page views and completed contact, Foster a Goose, newsletter, event signup and reservation forms (a reservation counts when checkout opens). It sets no cookies: a visit is recognized by a hash of the incoming request that Vercel discards after 24 hours, and each count records the page, the referring site, an approximate location, and the browser and device type. Names in Foster a Goose share links, and the personal values in reservation links (an email address and its key, a checkout identifier, or a reservation identifier), are removed before a page view is counted. Form counts also note which form was used, whether you joined the newsletter or the early-access list, and the campaign source tag, if your browser is keeping one. Counts of the parts of a page you reach note that tag too. Arrivals through a link with campaign tags are counted as well, with the link’s source and, when the link names one, where it was posted, such as TikTok. On every page, it also counts which parts of the page you reach, how long the page stays open while you are viewing it, which links you follow, and quick repeated clicks in one spot; on the reservation page, whether you press Reserve and which sections of the reservation details you open; and on the home page, how much of the film plays. They never include your name, email address, phone number, or message. The website also uses Vercel Speed Insights to measure how quickly pages load; each measurement records the page, country, connection speed, and browser and device type, without cookies and without being tied to you or your IP address. Neither service measures team pages.
The website keeps a few small values in your browser. For 30 days: any campaign tags from a link you arrived on, or from our event QR code, and the domain of the site that sent you. Until you close the tab: the name in a Foster a Goose share link you arrived through, which hero illustration you saw last (so the drawing varies), and, on the signup computer at our table or booth, the event’s tags. None is shared with anyone. Clearing this website’s data in your browser removes them all.
On the computer at our table or booth at an event, the signup page also keeps a setting in that browser marking it as that computer. If the connection drops, signups wait in that browser’s storage and are removed as soon as they are sent.
The hosting and sign-in services may set cookies needed for access, security, and authentication. Blocking those may prevent team sign-in; it does not affect reading the website.
The website has no advertising or cross-site tracking, so there is nothing to switch off in response to browser Do Not Track or Global Privacy Control signals. If that ever changes, this notice will change first.
06. Storage and retention
Reservation records are kept for as long as the reservation and any order, refund, accounting or legal obligations need them. Messages, newsletter signups, and beta records are stored on the server until they are no longer needed for the purposes above, or until you ask us to delete them. Authorized administrators can permanently delete any submission from the dashboard.
Abuse-prevention counters carry an expiry marker and are cleared during the ordinary operation of the forms. Copies of submitted information may persist for a limited time in provider backups and logs before they age out.
07. Your choices and requests
You can browse without submitting anything. Email us to request access to, correction of, or deletion of anything you have submitted, to withdraw permission for beta contact, or to leave the newsletter — and every marketing email we send will include an unsubscribe link. Depending on where you live, you may have additional privacy rights; write to us and we will honor the ones that apply.
Privacy contact: info@therobotworks.ai
08. Children and family information
Goose is being designed around family life, but this website’s forms are intended for adults. We do not knowingly collect personal information from children under 13. The Foster a Goose form asks about the adults in a household and the home itself, not about children. Please keep children’s names, images, and details out of your notes and messages — if a future program ever needs information about children, it will ask through a separate, clearly explained process with its own permissions.
09. Changes to this notice
This notice took effect on November 12, 2026. If the website starts collecting something new or using information differently — analytics, a robot trial, anything — we will update this page first and change the date above.
For website-use rules, see our Terms of Service.
